Verita HR Polska is a Human Resources service provider operating under number 5694.
We are working as a recruitment provider searching on our Client’s behalf for a person in the following role:
We are looking for a Solution Architect to join the technical delivery team of a global AI programme that is significantly restructuring and improving the IT support journey for users across the whole organisation. The programme started with a chatbot and is now growing into an enterprise AI platform with agentic capability, knowledge services, ServiceNow integration, automation and future channel expansion.
The destination is clear, but the route is still being defined. The key part of this role is taking abstract ideas, explanations and ambiguity, and turning them into meaningful, well-structured solution design.
• Own end-to-end solution architecture across programme workstreams, from target-state design to low-level detail.
• Turn business requirements into structured and scalable technical designs.
• Design AI solutions using RAG, vector databases, knowledge graphs, LLM orchestration, agentic frameworks and MCP, with security and governance controls in place.
• Define API, event-driven and orchestration patterns for integrations with ServiceNow, knowledge sources, automation platforms and future channels.
• Contribute to decisions on authentication, identity management, auditability, monitoring, security, cloud hosting and containerisation.
• Evaluate technology options and recommend solutions based on business value, risk, cost and complexity.
• Document architecture decisions and take part in design authority and governance forums.
• Work closely with engineering teams to make sure designs are implemented effectively.
• Identify dependencies, assumptions and risks early, and support planning and estimation.
• Explain technical concepts clearly to senior, non-technical stakeholders.
• At least 3 years of experience as a Solution Architect, Enterprise Architect or Lead Technical Architect.
• A track record of designing large-scale enterprise platforms and integrations.
• Practical experience with several of the following: generative AI platforms, agentic AI frameworks, MCP, RAG, vector databases, knowledge graphs, prompt orchestration, AI governance and controls, API-led architecture, event-driven architecture.
• Strong understanding of cloud-native architecture, containers and Kubernetes, microservices, API management, DevOps and CI/CD, security architecture and observability.
• A structured, organised approach to architecture and solution design.
• Experience preparing architecture artefacts for both technical and executive audiences.
• Comfort working with stakeholders across different regions, cultures and time zones.
• Excellent written and spoken English.
• Prestigious position at one of the world’s largest banks.
• Stable, long-term projects.
• Competitive salary with a B2B contract.
• Hybrid work (6 days per month from the office in Cracow).
• Private healthcare and multisport card.
• Personal growth and development opportunities with the possibility to rotate between projects.
klaudia.swiatlon@veritahr.com