Verita HR Polska is a Human Resources service provider operating under number 5694.
We are working as a recruitment provider searching on our Client’s behalf for a person in the following role:
– Manage application support operations, focusing on resiliency, availability, and monitoring system health and performance
– Coordinate resolution of production incidents, conducting post-mortem/RCA to identify root causes and improve processes
– Investigate, triage, and resolve production incidents with a focus on technical signals and root cause analysis
– Document post-incident recovery steps, contributing to process improvements, identifying deviations, and creating a Knowledge Base
– Actively participate in the service management community, engaging in Incident Management, Problem Management, and Service Delivery
– Define and deliver tactical and strategic service improvements across the technical and process landscape
– Apply SRE principles to continuously improve platform reliability, capacity, and performance, reducing toil and enhancing observability
– Develop observability tools and techniques for monitoring, alerting, incident detection, response, capacity management, and release safety
– 4+ years of experience in developing, Supporting, distributed systems written in Java
– Experience of Disaster Recovery methods and processes
– A methodical approach to troubleshooting and problem-solving skills
– Experience in application lifecycle management tooling: JIRA/Confluence, Ansible, CI/CD
– Demonstrable experience of managing a large cross- platform environment that troubleshoot complex applications and services written in Java, Python
– Experience working through the definition, design, release and run cycle of software products to markets – using Agile/Kanban methodologies
– Experience implementing and managing Logging, Monitoring and Alerting framework for hybrid cloud using tools such as Geneos, Grafana, InfluxDB, Splunk, Loki or any other similar tools
– Basic understanding of RDBMS Database, understanding of Cloud Technology, Unix/Linux
– Ability to lead technical conversations with various technical support groups
– Proven ability to work across regions whilst maintaining a global perspective
– Excellent communication skills
– Prestigious position at one of the world’s largest banks
– Stable, long-term projects
– Competitive salary with a B2B contract
– Hybrid work (6 days per month from the office in Cracow)
– Private healthcare and multisport card
– Personal growth and development opportunities with the possibility to rotate between projects
michalina.krywult@veritahr.com
