Verita HR Polska is a Human Resources service provider operating under number 5694.
We are working as a recruitment provider searching on our Client’s behalf for a person in the following role:
You’ll join a team responsible for a global file transfer platform used by key business systems and external partners. This role combines hands-on operations with technical troubleshooting, giving you real impact on production stability and client onboarding. You’ll work with teams across different regions, solve complex transfer issues, and help introduce automation where manual work slows things down.
What you will do?
• Handle client requests and configuration changes for file transfer services, including mailbox setup, routing, partner onboarding and certificate lifecycle
• Troubleshoot transfer failures, performance and connectivity issues, supporting incident and problem management with root cause analysis
• Keep documentation, configuration records and audit evidence up to date
• Support monitoring, health checks and disaster recovery testing to ensure reliability and availability
• Share knowledge and help onboard new team members across global teams
• Take part in planned weekend maintenance for upgrades, patching and controlled production changes, on call only if the support model evolves
• Work closely with engineering, infrastructure and business teams worldwide to resolve issues and maintain secure file transfers
• Contribute to process improvements, automation and client onboarding
• Hands-on experience with IBM Sterling File Gateway (SFG) and IBM Connect:Direct (C:D) on Linux or Windows platforms
• Familiarity with IBM Secure Proxy and External Authentication Server is an advantage
• Solid understanding of file transfer protocols (SFTP, FTPS, HTTPS, AS2) and encryption mechanisms
• Knowledge of cryptography and key management (SSL/TLS, SSH, PGP/GPG, Venafi)
• Strong troubleshooting capability across distributed systems and network layers
• Knowledge of ITIL processes (Change, Incident, Problem, Request Management)
• Basic scripting or automation experience (Shell, PowerShell, Python) is an advantage
• Prestigious position at one of the world’s largest banks
• Stable, long-term projects
• Competitive salary with a B2B contract
• Hybrid work (6 days per month from the office in Cracow)
• Private healthcare and multisport card
• Personal growth and development opportunities with the possibility to rotate between projects
• Referral program and company events
• Convenient parking
Recruitment process: an initial phone screening with our recruiter, followed by one interview with the hiring managers
Hybrid work: 6 days per month from the office in Cracow
milena.gorka@veritahr.com
